Once items sold, they are not refundable, exchangeable or returnable. Remarks will be pre-printed on all receipts. We value our services and hence, will try our best to protect our customer by issuing the rightful warranty for the appropriate product. It is very important to read through carefully and understand our Warranty Terms & Conditions page. Warranty have to be registered online in our Warranty Registration page. However if items fail due to any manufacturing defect during the given warranty period, then kindly refer to our warranty page for more informations. Kindly abide by our necessary procedure. Should any warranty expire, email can be sent to request for our further assistance at email@example.com. Clearance items with further discounted prices, will be subjected to only strictly "boxed-up" sale or Cash-And-Carry. Woodworkz reserves the rights to only allow testing after purchase. No warranty for discounted items sold on Woodworkz web store, items on Export pricing or any further reduction items in-store. Items sold online, will be subjected to a 24 hours 1-to-1 exchange policy. No warranty for any online discounted items. Online purchases cannot be cancelled or exchanged. Warranty only covers the first purchase made and strictly non-transferable. Exchange policy is strictly based on Woodworkz discretion. We do not carry any used or refurbished item, so we do not accept any returned preowned items. All goods sold thereafter leaves Woodworkz premise, will be considered as pre-owned items. We do not allow any exchange/upgrade, be it to other models/brands. Woodworkz can only offer free advices or suggest other alternatives, for any sale of resale of preowned items, with no obligations. Woodworkz, reserves the rights not to accept any goods for repair/servicing, without any prior appointment made. Goods not bought from Woodworkz, will be subjected to Woodworkz's approval on repair acceptance and have to based on strict appointment made. Woodworkz also reserves the rights to charge an upfront assessment fee or full repair fee upon advice, for any after-warranty repair/servicing. Woodworkz also, reserves all rights not to furnish any warranty. Cash payment is preferred, for any sale/discounted item. Cheque payment, is subjected to Woodworkz's approval. Credit term is not allowed unless under statutory organization or similar related category. All government/statutory-related projects, can submit their RFQ or RFP/"Purchase Order" (PO) via GEBiz, Vendors.Gov or any standard procedural sites. For any pre-ordered items, there is a 50% deposit for advance booking for either a custom or any preferred model of guitars/basses. And 100% full payment as a deposit, for all amplifiers or related items. Should the pre-booked items arrived and not collected within 2 weeks, Woodworkz reserves the right to truncate the transaction with the buyer. Cancellation order upon any prepaid arrangement, can only be done before Woodworkz's order placement or shipment arrangement. Deposit of either 50% or full amount, will be forfeited if cancellation notice is given less than 14 days after Woodworkz arrangement or shipment placement. Verbal bookings of items are not allowed. Emailed order confirmation, will not be entertained for any advance booking for any discounted goods. Discounted items are strictly sold on on a first-come-first-serve basis. Credit card charge is strictly applicable, for any further reduction items or amount exceeding $500. Testing is not allowed for further discounted items or any items falling under certain stipulated amount. Woodworkz reserves all rights to change any of the above terms, without any prior notice.